Troubleshooting Debit Card Setup Issues on Mobile App

Here’s a summary of the main problem and the solution discussed:

  • Main Problem: The user faced difficulty adding card information through the Fidelity website.
  • Solution: The issue was resolved by attempting to add the card information through the Fidelity app instead.
Here’s the full thread
FidelityLinsey
01/31/2024 at 08:28:32 PST
Are you trying to add the card information manually from your phone’s settings? Has the card been activated? What specific error are you running into?
themanwhodoesntstudy
01/31/2024 at 09:16:46 PST
I fixed it, I was trying to add it from fidelity website but I tried through the app and it worked

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