Troubleshooting My Missing HSA Reimbursement Issue
Summary:
- The user, Xanthareel, reported that their reimbursement on the HSA card has not shown up even a week later, not even as pending.
- Fidelity’s representative suggested contacting the Fidelity HSA team for assistance, providing their operating hours and a link to the contact page.
Here’s the full thread
I got a reimbursement on my HSA card a week ago and it’s not showing up a week later even as pending. Why and can you fix it?
Hi, @Xanthareel.
I recommend reaching out to our Fidelity HSA team. Associates are available Monday through Friday, 8:30 a.m. – 8:00 p.m., ET, and can be contacted through the link below:
Contact Us: https://www.fidelity.com/customer-service/contact-us 🟢