Trying to find digital card number
Main Problem:
- The user is unable to locate their digital card despite it being marked as ready, and the app indicates that their physical card has shipped.
Possible Solutions Discussed:
- Contact Fidelity directly for assistance.
- The user can still add the card to Apple or Google Pay, even if the digital wallet system is down.
- The user may need to wait for the physical card to arrive or until the digital wallet system is restored.
Here’s the full thread
The app is telling me that my card is shipped but my digital card is ready but I’m unable to find it anywhere. I’ve tried all the options found on the website to no avail.
The account is a CMA
Only way is to call fidelity.
If can still add your card to apple or google pay though.
Apparently the digital wallet system has been down for a week? The person who was helping me over the phone was insanely rude and short with me and couldn’t offer any other help besides “it’s been down for a week”
That’s what I’m trying to do with the digital number but I guess I’ll just have to wait for the physical card or until the system is back up