Unable to Place Limit Order for CTNM IPO Due to Error

Summary of the user’s issue and solutions discussed:

  • Main Problem: The user was unable to place a limit order for CTNM due to error code MA5007, which indicated an inability to determine volume during the pre-open IPO period.
  • Resolution: The issue resolved itself once the IPO opened, allowing the user to place the order as there was now volume to calculate.
  • Additional Note: Although Fidelity mentioned they had not received widespread reports of this issue, the user indicated that at least two other people experienced the same problem.
Here’s the full thread
Sava2003
04/05/2024 at 09:33:30 PDT
Hi. I cant put in a limit order for CTNM. Error code is MA5007 (cant determine volume). It is a pre-open IPO
it now opened, issue resolved(?) though id rather this not happen again
FidelityJames
04/05/2024 at 12:02:00 PDT
We’re happy that this has resolved itself and have not received widespread reports of users experiencing this. You typically can enter a limit order for an Initial Public Offering (IPO) before it begins trading on the secondary market if you meet the requirements. Let us know if you have additional questions; we’re always happy to help. 🟢
Sava2003
04/05/2024 at 12:04:15 PDT
I cannot speak to the widespread aspect of this, but I personally know at least 2 other people who had this issue – is resolved itself only because the company went public, so there was then volume to calculate

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