Unable to Trade Hong Kong Stocks Online: Assistance Needed
Here’s a summary of the main issue and solutions discussed:
- Main Problem: The user encountered an error (020282) indicating that online transactions for Hong Kong stocks are not currently accepted for their country, despite having successfully traded Hong Kong stocks before.
- Solutions Discussed:
- The user was advised to contact Fidelity’s International Trading team for assistance with buy orders, as online trading for Hong Kong stocks is blocked at this time.
- Fidelity indicated that there is no current timeframe for when the restriction on online trades would be lifted and recommended reaching out to the International Trading team for any further questions.
Here’s the full thread
Error ． （ 020282 ） Opening transactions online a re not currently being accepted fO r this country. Please call a n lnternational Trading Specialist at 1 · 800 · 54 2976 with any questions.
Not sure what happened, the customer service said he didn’t know, and I have used Fidelity to trade Hong Kong stocks before, and even hold some Hong Kong stocks, not sure why it doesn’t work this time,
Hello @Viviani and thank you for reaching out to us on Discord. The error you are sharing is a result of that we have blocked online buy trades to Hong Kong stocks at this time. Please speak to our International Trading team to get more details and to assist with buy orders. They are available Monday-Friday from 5:00 a.m. to 7:00 p.m. ET.
Fidelity Contact Information: https://www.fidelity.com/customer-service/contact-us
Please let us know if you need anything further. 🟢
Is this permanently restricted?
We do not have any other information to share at this time. Currently, there is no timeframe for when this restriction will be lifted.
If you have further questions please reach out to our International Trading team. 🟢