Unable to view cost basis for option contracts
Here’s a summary of the main problem and the solutions discussed in the conversation:
- Main Problem: The user, JayB, reported an ongoing issue with Fidelity where they were unable to view the cost basis for options positions, which has negatively affected their ability to exit trades in a timely manner and resulted in lost winning trades.
- Solution Provided: Fidelity’s representative, Michaela, acknowledged the issue, stating that they were aware of the delays customers faced when viewing cost basis information and mentioned that the problem has since been resolved.
Here’s the full thread
Fidelity, the problem you have been having for weeks now .. unable to show cost basis for options positions is back
please fix it as this impedes our ability to exit the trades n a timely manner..
this problem has already cost me couple of winning trades..
Thanks for reaching out. We are aware that some customers experienced delays when viewing their cost basis information. The issue has since been resolved. 🟢