What can I talk to a Fidelity Bond Desk about?
Here’s a summary of the main issue and solutions discussed in the conversation:
- Main Problem: The user, Blue Horseshoe, is seeking information about what happens to a bond if the underlying company goes bankrupt and whether they can speak directly with a Fidelity Bond representative for answers.
- Solution Provided: FidelityLinsey advised that the user can connect with the fixed income team by stating “Fixed Income” when prompted by the automated system.
- Availability: The fixed income team is available Monday through Friday from 8:00 a.m. to 8:00 p.m. ET.
- Contact Information: A link to Fidelity’s contact information was provided for further assistance.
Here’s the full thread
Interested in a bond position, can a Fidelity Bond representative answer my questions regarding situations of the underlying company? ie. explaning what would happen to the bond if the company goes bankrupt etc. And would I call the desk directly to get an answer to this question?
Hi, @Blue Horseshoe.
You can connect with our fixed income team by stating “Fixed Income” when prompted by the automated system. This team is available Monday through Friday from 8:00 a.m. to 8:00 p.m., ET. I’ve linked our contact information below:
Contact Us: https://www.fidelity.com/customer-service/contact-us 🟢