When do you get the $50?
Summary of User Issue and Solutions:
- Main Problem: The user, Richie, did not receive the $50 bonus for opening a Fidelity Youth Account, despite activating the account and waiting longer than 10 days.
- Solution Steps Provided:
- Richie was informed that the bonus would be deposited after account activation and that he should contact Fidelity if the bonus was not received after 10 days.
- After reporting the issue, he was directed to contact Fidelity directly for account review.
- Richie was advised to upload his birth certificate as part of the account verification process.
- Fidelity representatives explained the process to upload the document via secure email on their website.
- If he faced difficulties, it was suggested that his mother contact Fidelity by phone for further assistance.
Here’s the full thread
So my mom made me a fidelity youth account and I had it for over 1 month now. I was wondering when I’m going to get my 50 dollars for opening an account?
Hi, @richie! We appreciate you opening a Youth Account with us! The $50 bonus award will be deposited directly into the eligible account within 10 calendar days after you’ve activated your account.
To activate the account you must:
1. Download the Fidelity Youth app.
2. Create a username and password
3. Login and accept the Fidelity Youth Account Terms of Agreement.
You can review the full terms and conditions below for more info.
Offer Terms and Conditions: https://www.fidelity.com/go/youth-account/terms-conditions
If you have activated the account, met all requirements, and it’s been longer than 10 days, please follow up with us. 🟢
I did
All those steps
And it’s been longer than 10 days
Thanks for keeping us in the loop, @richie.
Since you haven’t received the $50 cash reward for opening your account, please contact us directly so that we may review your account.
Contact us: https://www.fidelity.com/customer-service/contact-us
We hope to hear from you soon! 🟢
It’s telling me to upload my birth certificate
Where do I upload it?
Hey there Richard. You can scan a copy of your birth certificate, then log into Fidelity.com to send us a secure email.
https://digital.fidelity.com/ftgw/digital/secureemail
Please let us know if you have further questions. We’re happy to help. 🟢
Wait my mom logins into fidelity and does it or me but I’m only 14?
You, as the account owner, would generally upload the documents by logging into Fidelity.com with the username and password you set up when you activated your account.
In the event you are unable to do so, please have your mom contact us by phone where we can look into this further. As a reminder, our contact information can be found above.
Additionally, please refrain from posting information or screenshots containing identifying account or personal information over Discord.
Please let us know if you have additional questions. 🟢