Your account has been blocked for security reasons
Here’s a summary of the main problem and solutions discussed in the post:
- Main Problem: The user, Timothe, experienced a lockout from their Fidelity account shortly after transferring funds from Robinhood and is unsure why this occurred.
- Solution 1: Fidelity suggested that Timothe send a Modmail through their subreddit for further assistance.
- Solution 2: Fidelity advised contacting them by phone for more immediate review and assistance due to limitations in the information available through Discord.
Here’s the full thread
I recently opened an Fidelity account. Roughly two days later, I transferred a good amount of buying power from my Robinhood account to my bank account using Robinhood’s instant withdrawal tool resulting in a 1.5% charge. I then deposited that money to my Fidelity account from my bank account, and proceeded to buy shares of an stock. Today I got this message when I was trying to log in, and I called the phone number but they didn’t have a detailed explanation of why this happened according to the notes left for my account. Does anyone share a similar experience and would anyone know possible reasonings for the account lock out?
(and are my positions still active?)
We appreciate you reaching out about this, @Timothe.We want to take a closer look at this with you. Since we don’t have private chat through Discord, please send us a Modmail through our subreddit, and we will follow up with you there.
Fidelity Modmail: https://www.reddit.com/message/compose?to=/r/fidelityinvestments
If you don’t have a Reddit account, please send us a private message on another platform, such as Facebook or Instagram.
okay, I sent one, do you guys need my reddit username to respond?
Nope, we will follow up with you there shortly! 🟢
hello, i haven’t got a response from the mod team on reddit. If you can, can you tell me whether positions in a locked account are still active?
It’s quite important, if they sold my positions of an particular investment i do want to make the same investment on robinhood.
We are limited in the information we have available to us through Discord.Please get in touch with us by phone for more immediate review and assistance.
Fidelity Contact Us: https://www.fidelity.com/customer-service/contact-us 🟢