Youth account Learn to Earn
Here’s a summary of the main problem and discussed solutions from the post:
- Main Problem: Ian A. did not receive the $18 reward for completing the “learn to earn” program in his youth account, despite setting it up a month ago.
- Suggested Solution: FidelityShawn advised Ian to contact client services for assistance, as the reward is typically deposited within 2-3 business days after module completion.
- Contact Information: Ian can reach the client services team 24/7 using the contact link provided by Fidelity.
Here’s the full thread
I set up a youth account about a month ago and completed the learn to earn and never received the money. It is not that big of a deal since its just 18 dollars or so, but I would like to get it anyway. How should I go about getting the money?
Hello Ian, and thank you for reaching out. Typically, reward amounts are calculated and deposited to the Youth Account within 2-3 business days after completion of each module. Please note that this does not include weekends or holidays.
Since it has been about a month, I recommend that you reach out to our client services teen to review your account and assist with this. They are available 24/7 to help and you can contact them using the number in the link below:
Fidelity Contact Information: https://www.fidelity.com/customer-service/contact-us
If you need anything further from us, please let us know. We’ll be here to help! 🟢